Frequently Asked Questions
Q: Where is my order shipped from? A: Our branch is located in the Netherlands, and to guarantee the best price-quality ratio, we fulfill orders from our high-tech logistics center in Turkey.
Q: Are there any customs duties? A: No. All orders within the EU are processed by Bultix. The price you see on the payment page is the final price you will pay. There are no hidden fees.
Q: How long does shipping take? A: Standard shipping to Europe usually takes 3 to 5 business days. You will receive a tracking number once your order has been shipped.
Q: Is my payment secure? A: Yes. We use Mollie for all transactions and support secure payment methods such as iDEAL, Credit Cards, and PayPal.