At Bultix, we are committed to protecting the privacy and security of our customers. This policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Collection of Personal Data

To provide you with a seamless shopping experience, we collect necessary information such as:

Name, surname, and contact details (email, phone number, address).

IP address and browser cookies to improve site performance and security.

Information provided via registration forms or surveys.

2. Use of Your Data

Your data is used strictly for:

Processing and delivering your orders.

Communicating regarding your purchases or support requests.

Sending promotional offers (only if you have explicitly opted-in). You can opt-out of marketing emails at any time via your account settings.

3. Credit Card & Payment Security

Your financial security is our top priority.

No Credit Card Storage: We do not store any credit card information on our servers.

SSL Encryption: All transactions are processed using 128-bit SSL encryption via our secure payment partner, Mollie.

Independent Processing: Your card details are sent directly to the bank; they are never visible to our staff or third parties.

4. Data Sharing with Third Parties

We do not disclose your personal information to third parties except:

To fulfillment partners (e.g., couriers like PostNL or DHL) to deliver your order.

To comply with legal obligations or authorized government requests.

To our secure payment processor (Mollie) to complete your transaction.

5. Cookies

We use "cookies" to enhance your browsing experience. Cookies help us understand how you use our site and allow us to provide personalized content. You can manage or disable cookies through your browser settings.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

Access the personal data we hold about you.

Request the correction or deletion of your data.

Withdraw your consent for data processing at any time.

7. Email Security

Please do not include your credit card number or passwords in emails sent to our customer service. Standard emails are not encrypted and can be intercepted by third parties.

Contact Information

For any questions regarding your privacy, please contact us:

Company Name: Express Total Concern

Address: Jan Rijkenstraat 7425HE

Deventer / NEDERLAND

Email: info@bultix.com

KvK Number: 866165940